ClickUp vs monday: all-in-one compared

Enterprise unlocks off-card billing at both companies — neither says at what dollar figure

ClickUp and monday.com both restrict self-service checkout to cards (plus PayPal for monday.com), and both say non-card payment opens only on Enterprise, above a minimum that neither publishes as a dollar figure. monday.com’s own pages disagree with each other on purchase orders: its help center excludes them while its Terms permit them, a contradiction that changes nothing in practice. Neither vendor names net-30 terms, ACH, or a W-9 anywhere in the pages tested. Scope compared, criterion by criterion. Checked 7 September 2026.

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ClickUp vs monday.com: scope compared, criterion by criterion — checked September 7, 2026
ClickUp	monday.com
What the tool answers
What it measures or produces
Task progress, hours logged, per-person workload and goal completion, aggregated into dashboards	Task and project progress, aggregated into dashboards capped at twenty thousand items across all connected boards
The job it equips
The project manager, whom the vendor names explicitly: Gantt, workload, intake forms and automated reporting	The PMO, which the vendor names first among its use cases, framed as projects and delivery
What it cannot tell you
The cost or budget of a project: no budget tracking in the official catalogue, only a billable flag on time	Consolidated cross-project resource use: it exists only on Enterprise. Below that, the Workload view stays single-board
Running the work
Available views
List, board, calendar and table are unlimited everywhere. Gantt and Workload are capped at sixty uses on free	Table and Kanban from Free, Gantt, Timeline and Calendar on Standard. Chart and Workload views are Pro-only
Task dependencies
Two link types only, blocks and blocked by, on every plan, shifting dependent tasks by the same number of days	Four link types, automatic date shifting in flexible or strict mode, critical path in Gantt. The column requires Pro
Workload and capacity
Capacity set per person in hours, tasks or points. Per-day tuning is reserved for Business Plus and above	The Workload view sets a weekly capacity per person and colours over-capacity red. It requires the Pro plan
Time tracking
Native timer and manual entry, capped at one hundred uses on free. Marking time billable stays limited to forty uses	A native column with timer and manual entry, Excel export of sessions. Pro and above, with no built-in hourly rate
Automations
One hundred monthly runs on free, one thousand on Unlimited, five thousand on Business, two hundred fifty thousand on Enterprise	250 monthly actions on Standard, 25,000 on Pro, 250,000 on Enterprise, each quota resetting every billing cycle
Guest and client access
View-only guests are free and unlimited on paid plans. Permission-controlled guests, by contrast, consume chargeable seats	No guests on Basic. On Standard, every four guests consume one billed seat. Unlimited guests from Pro up
Reports and dashboards
Dashboards capped at sixty uses on free, one hundred on Unlimited, unlimited from Business. One hundred cards maximum	Over thirty widgets, thirty per dashboard maximum. Five connected boards on Standard, twenty on Pro, fifty on Enterprise
What comes out of it
Export formats
Tasks as CSV, docs as PDF, HTML or Markdown, dashboard cards as PDF, PNG, JPEG or SVG. View export requires Business	Excel for a board, up to one hundred thousand items, PDF for a dashboard, a zip for the account. No documented CSV
Shareable reports
Public link sharing on every plan. Sharing a dashboard with a Team requires Business Plus; link expiry requires Enterprise	Scheduled PDF export to fifty recipients: one schedule on Standard, five on Pro, one hundred on Enterprise. Public view links
API access
One hundred requests per minute per token on Free, Unlimited and Business. The paid Business tier improves nothing	A complexity budget of ten million points per minute per account, with any single query capped at five million
What it connects to
Native integrations
Over a thousand tools advertised, without separating native from third-party. The three that matter: Slack, Google Drive, Google Calendar	The published count swings from two hundred to eight hundred fifty by page. Salesforce is Enterprise-only, with Jira and Slack
Google tools it connects to
Google Calendar on every plan. Unlimited Google Drive usage, for attachments, is restricted to the paid plans	Google Calendar, Gmail and Google Ads integrations are documented, plus project import from Sheets. Drive is not named
Bringing your existing data across
Native import from Asana, Trello, Jira, monday.com, Notion, Wrike, Basecamp, Confluence, Todoist, Teamwork, Slack and spreadsheets	Import guides exist for Excel, Asana, Basecamp, Jira Server, Google Sheets, Trello and Zendesk, each documented separately
Getting started, and the fine print
Support
Available around the clock on every plan, but with a forty-eight-hour response target on free. No phone channel at all	Chat available around the clock for everyone. Premium support with SLA commitments is reserved for Enterprise
Where the data is hosted
Hosted on AWS. Irish residency exists, but must be requested from sales and only on the Enterprise plan	Three AWS regions. The EU one needs Enterprise, or an account created after January 2023 — and the region never changes afterwards
What happens if you leave
Data becomes inaccessible the moment you cancel. The addendum commits to deletion within thirty days of a customer request	On closure the account drops to a seven-day trial, then goes inactive. Two pages give two retention windows
Minimum seats billed
No published minimum. But the vendor forbids mixing yearly and monthly licences inside one workspace	Three seats minimum, then buckets of five. The vendor writes that a team of six must buy the ten-seat plan
Data residency and regulated cloud
ClickUp hosts on AWS and reserves the choice of region (including the US) to the Enterprise plan, at no added cost. The vendor holds its own SOC 1/2/3, ISO 27001/27017/27018/27701/42001; SOC 2 Type 2 is also attributed to AWS as the host. A HIPAA BAA exists only on the Enterprise plan; FedRAMP, StateRAMP, and GovCloud are absent from the pages tested.	monday.com names its “US Data Region,” run by AWS with no city or region code specified, and claims in its own name SOC 1/2/3, ISO 27001/27017/27018/27032/27701, HIPAA, CCPA, and TX-RAMP; FedRAMP, StateRAMP, and GovCloud are absent from that list. The HIPAA BAA is available on the Enterprise tier only, and is lost on downgrade.
Interface languages shipped
ClickUp's Help Center lists seven interface languages, including English explicitly named “(United States)”; the vendor FAQ gives a different list, adding Portugal Portuguese. Neither page flags partial translation.	monday.com states 15 interface languages in total, with English listed as a single entry with no US or UK variant; the page flags no partial translation and no screen left in English.
What it costs
The entry price and what it includes
$7 per user per month billed annually on Unlimited, $10 monthly. Workload and Timeline stay capped at that tier	$9 per seat per month billed annually on Basic, with no automations and no integrations: those start at Standard
What pushes the bill up
AI as an add-on at $9 or $28 per user per month, and permission-controlled guests past the included allowance	The seat buckets, the jump to Pro for dependencies and workload, and guests billed from the Standard tier
Sales tax and nexus
ClickUp charges sales tax across nineteen states, DC, Chicago, and Puerto Rico, based on the checkout address; exemption is not automatic. The Terms place the burden on the customer; no calculation is offered for their own sales.	monday.com charges sales tax in 20 jurisdictions (19 states, DC), at a state-plus-local rate of 5-9%, non-refundable, citing Wayfair. Its Terms place the burden on the customer; no calculation is offered for the customer's sales.
Procurement and invoicing
In self-service, ClickUp accepts only card, excluding prepaid cards and PayPal; bank transfer opens at Enterprise, above an unquantified minimum. Below that, card only across all plans. “ACH” never appears; net-30, W-9 absent.	monday.com's self-service accepts only card and PayPal, excluding checks and purchase orders; non-card billing opens at Enterprise, above an unquantified minimum. Contradiction: help center excludes it, Terms allow it, no effect.

Key takeaways

An Enterprise gate with no number written on it

ClickUp reserves bank transfer for its Enterprise plan, above a minimum the vendor does not quantify; below that, every plan takes card only, excluding even prepaid cards and PayPal. monday.com reserves non-card billing for Enterprise as well, above a minimum it also does not quantify; below that, self-service takes card and PayPal, excluding checks and purchase orders.

monday.com’s Terms allow what its own help center forbids

monday.com’s help center states that purchase orders are excluded from self-service billing; its own Terms state that they are allowed. This is not a case of the product blocking something the contract also bars: the Terms permit the arrangement as a legal matter, while the tool that would process it simply is not built to, and the vendor’s own pages note the contradiction changes nothing in practice.

Card, and only card, on one side of this comparison

ClickUp’s self-service checkout accepts card alone, ruling out prepaid cards and PayPal outright — a narrower list than monday.com’s, which at least accepts PayPal alongside card before Enterprise.

The vocabulary that never appears on either page

Net-30, ACH, and a W-9 are absent from what either vendor publishes about procurement; ClickUp’s own pages state plainly that the word ACH never appears there at all.

Sales tax, named to a different degree of precision

ClickUp charges sales tax across nineteen named states, the District of Columbia, Chicago, and Puerto Rico, based on the checkout address, with exemption not automatic. monday.com charges sales tax in twenty jurisdictions, nineteen states plus the District of Columbia, citing the Wayfair ruling and a combined rate of five to nine percent; both vendors’ terms place the burden on the customer regardless.

Two regulated-cloud stories, and two hosts credited separately from the vendor

ClickUp holds its own SOC 1, 2, and 3 certifications apart from the SOC 2 Type 2 that AWS holds as host, with region choice, including the United States, reserved for Enterprise at no added cost, and a HIPAA Business Associate Agreement on that same plan only. monday.com names its own “US Data Region” on AWS with no city or code given, and claims SOC, ISO, HIPAA, CCPA, and TX-RAMP certifications in its own name, with FedRAMP, StateRAMP, and GovCloud absent from both vendors’ lists.

Frequently asked questions

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In how many US jurisdictions does monday.com charge sales tax, versus ClickUp?

monday.com charges sales tax in 20 jurisdictions, 19 states plus DC, at a combined state-and-local rate of 5 to 9 percent, non-refundable. ClickUp charges sales tax across 19 states, DC, Chicago, and Puerto Rico, based on the checkout address, with no automatic exemption. For a buyer, both place the tax burden on the customer and offer no calculation tool for the customer’s own resale.

Does ClickUp accept ACH bank transfer on its self-service plans?

No: ClickUp’s self-service plans accept only card, excluding even prepaid cards and PayPal, and the word ACH never appears in its documentation; bank transfer opens only at Enterprise, above an unquantified minimum. monday.com is similarly restrictive below Enterprise, accepting only card and PayPal, excluding checks and purchase orders. For a buyer wanting to pay by bank transfer, both tools require an Enterprise deal first.

At which tier does monday.com offer a HIPAA business associate agreement?

monday.com’s HIPAA BAA is available on the Enterprise tier only, and it is lost if the account downgrades below that tier. ClickUp follows the same pattern: its HIPAA BAA also exists only on Enterprise, with FedRAMP, StateRAMP, and GovCloud absent from both vendors’ pages. For a buyer handling health data, Enterprise is the floor for either tool, and dropping a tier removes that coverage.