Two tax clauses that both end at the customer’s desk
ZoomInfo’s license terms make the customer liable for sales and use tax and require that the customer indemnify ZoomInfo if that liability is later disputed; an exemption runs through a certificate emailed to ZoomInfo’s accounts-receivable address. LeadIQ’s master services agreement takes a lighter route: its price excludes tax, and LeadIQ states it invoices tax only where it is legally required to collect it, honoring an exemption on a valid certificate. Neither contract names a single state, so a buyer in Texas or California has no way to check whether either vendor considers itself obligated to collect from them specifically.
An indemnification clause asks for more than an exclusion clause does
Excluding tax from a price, as LeadIQ does, only says the number on the invoice does not include it. ZoomInfo’s clause goes further: if a tax authority later decides ZoomInfo owed the tax and did not collect it, the customer has agreed in advance to cover ZoomInfo’s cost. That is a transfer of audit risk, not just a tax line item, and it sits in the license terms rather than on any page a buyer would read before signing.
The credit that buys a phone number costs ten times the one that buys an email
ZoomInfo consumes one bulk data credit on a record’s first enrichment, after which the record is under management for twelve months and can be re-enriched at no extra cost. LeadIQ prices by data point instead: an email costs one credit, a phone number costs ten, and a combined email-and-phone record costs eleven. At two hundred credits a month, the entry-level Pro plan buys roughly eighteen complete email-and-mobile contacts once the arithmetic is run through.
LeadIQ publishes three database sizes and reconciles none of them
LeadIQ’s FAQ states seven hundred fifty million profiles a month, with two hundred million re-verified monthly; its enterprise page states seven hundred forty-nine million contacts, up sixty percent in six months; its GDPR page states over one hundred million professionals. All three are published by LeadIQ itself, none carries a date, and none explains why the other two exist.
One vendor registers as a data broker in Texas, the other publishes fifteen state laws and no registry at all
ZoomInfo registers as a data broker in Texas only, not in California or Vermont, while admitting elsewhere that it sells personal data; it names fifteen state privacy laws with four more announced, and routes deletion requests through three online forms that would not load when tested. LeadIQ publishes a California privacy notice alongside fifteen other states, answers requests within ten days, and caps them at two per twelve months, but names no data-broker registry in any state and does not mention the Telephone Consumer Protection Act.
Below the top tier, LeadIQ takes a card; above it, LeadIQ takes an order form
ZoomInfo’s license accepts card, ACH, wire, check, and purchasing platforms such as Bill.com, Ariba or Coupa, with a W-9 provided as a PDF and net-30 terms by default. LeadIQ’s agreement offers only two paths: a credit card, or an invoiced order form due net-30, and the invoiced path is documented for Enterprise only — Free and Pro customers see nothing but the card option, with no ACH, wire transfer or W-9 mentioned anywhere on those tiers.
